I have paid for some bonus but haven't received

Hey there @bernie1956,

Sorry to hear that and we'd love to help you! If you can give us a few more details we probably will be able to. Do you remember what kind of bonus you have paid for?

To be able to help you further if you can include any of the details listed below, it would make it easier:

• What platform do you play on? Apple, Android, Windows?
• What type of device do you have? Tablet, Smartphone?

Also, if you can post your Player ID, we can look at your profile to check it. Make sure to log in to your game account, and then follow the steps on this page:

"How can I find my player ID?"