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Hi
I won on the podium 3 times in a row, but never received the prizes! It popped up saying congrats but never got the prize
Hello @linkinannie
Sorry to hear that! If you haven’t received prizes, you need to contact King Player Support 🙂
Scroll down this page and click ➡️ https://soporto.king.com/contact select the correct game, topic “events or features issues” subtopic “I didn’t receive my rewards”. Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID.
Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…