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I'm not receiving ads for moves

JeaLog
JeaLog Posts: 5

Level 2

I have not been able to see ads for 3 to 4 weeks now. I used to watch ads for moves before a game and after a game. I cleared cache, checked storage and reinstalled the app. nothing changed. Any idea what I can do to get these ads back?

Answers

  • DanishWolf
    DanishWolf Posts: 232

    You can't. Who has access to the ads changes. Some have it for weeks or months, others for years. Some have never had this option. I am in that last group of users who hasn't had them.

    It's random who is in what user group.

    If it disappeared for you, it likely won't return. Not anytime soon anyway.

  • Yosca
    Yosca Posts: 17,871

    Hi @JeaLog

    The ads feature is part of a test group. This means that some players will see ads and some players won't. We have no influence on this; groups of players who will or won't see ads can be changed by the Game Studio. I understand that it sounds unfair, I've never had ads in my game either. Players are advised to make sure the game is always up to date as ads feature might become available.

  • CP12
    CP12 Posts: 1

    Level 1

    I had ads for moves for over a decade!!! Now it's just gone and never to come back?! What? It might beenough to make stop crushing. 😭

  • Dawn136
    Dawn136 Posts: 8

    Level 2

    I agree, mine stopped today and we kinda need those extra moves, so now it's harder to continue the Game play. Those extra moves were crucial if you only had 1 PC to remove. It cost me 20 coins for 1 Xtra move on 2 games. Guess I'm done playing also, if ads come back. I'll start again.I agree, mine stopped today and we kinda need those extra moves, so now it's harder to continue the Game play. Those extra moves were crucial if you only had 1 PC to remove. It cost me 20 coins for 1 Xtra move on 2 games. Guess I'm done playing also, if ads come back. I'll start again.

  • Yosca
    Yosca Posts: 17,871

    Hi there @CP12

    I am sorry to read that the ads have stopped appearing in your game πŸ˜•

    The ads feature is part of a test group. This means that some players will see ads and some players won't. We have no influence on this; groups of players who will or won't see ads can be changed by the Game Studio.Β In that process, some players will have those special features for weeks, some have it for months some players have it for years, and some have never seen any ads (like me)

    We do not know which group you fall into. And, until the feature is done testing, it won't become a permanent feature!

    I suspect you have been moved to another group, which (temporarily) has no ads. Ads might return in your game; all you can do is make sure your game and device has the latest updates.

  • Debbie_Wills
    Debbie_Wills Posts: 4

    Level 1

    It seems ODD that players like me, who've ads for 11 years, have suddenly been in a" test group". If that was true, players wpuld have mentioned this during the last 10 years! Therefore, I do not believe the moderator. Not only do I not get ads, but I cant progress on the game. I'm on level 7789, I know how to play the game. Give us a better answer!

Hey! Would you like to give us your opinion?