🙃 Let’s chat

michimune · November 4

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3189043#Comment_3189043

You often misunderstood the message even though I bold it. I mean helping over 50 victims weekly when they are struggling with grey button issue.

You have said, "Cracking codes and finding glitches are more fun than playing new levels for me."

The grey button glitch is: Everyone cannot bake the last slice to finish the cake for rewards. You can see the picture from my attached thread. The Bake button turned grey from green. Every player are very disappointed and angry, because it happened at the last slice, not at the beginning or middle of the cake. They have paid much effort, used many gold bars and boosters to reach there, but they couldn't finish it at the last moment. Many complaints were in Support column. They could only receive a reply was waiting for a new version, that is it.

When I travelled in different teams, I saw many grey button glitch around the world, so I knew many victims with angry and disappointed around the world. If you moved to different teams at that time, you could find it easily.

Cracking codes and finding glitches are more fun than playing new levels for me either.

This was also a non-issue to me. But I knew solving the problem for them immediately and made them earned the prizes they deserved was more useful or practical than an encouraging word. I saw some victims thanked me at the chat box when I visited their team again, because I can read all messages even though those appeared before I joined the team.

The system thought the cake was finished, so they couldn't bake the cake anymore. My solution was: Tell the system that you are wrong, let me bake the last slice. I used this special technique to save the victims at that time.

After this incident, I know I can tell the system the truth when it is wrong. And I can also tell the system something that is not true, for example, you didn't give me the rewards, you should give me one more.