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Soda 10th anniversary help

Help!! I been wanting to play!! But I haven't gotten anything 😕 and my internet won't load on candy crush soda. My app doesn't need updating. I did update during my phone security update 2 days ago. So how can I play any of this 🤔. And my internet connection is fine. Its android ( my phone has a 5G) Is my game glitches ?

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Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/475266/soda-10th-anniversary-help

Hi @Brianna_Miller

Sorry to hear this. Please try the following steps:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Lou_2002

You Should ask your question in the support section