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Lost Streak after app update

ghwayman
ghwayman Posts: 8

Level 2
in Support
Yesterday I did the usual update of the app and for some reason it has lost my streak which was over a year long. I am also now getting prompts on how to play the game

Answers

  • lucysfavorite
    lucysfavorite Posts: 1

    Level 1
    I also lost my streak yesterday after an update and I know I was either over a year or close to it.
  • sakurasmom
    sakurasmom Posts: 1

    Level 1
    I lost my streak after an update. I was at over 530 days and now I’m at 2. How do I get it back? 
  • PummyRaj
    PummyRaj Posts: 44,210
    edited February 2019
    Hello @ghwayman, @lucysfavorite and @sakurasmom

    A Warm Welcome to the King Community to you all, where you can seek Answers / Suggestions from your fellow players in any King Game Sections :)

    With regards to your Question --  Because King wanted to give us all even better experience with the game, they Reset the Daily Bonus Calendar to Day 1 for everyone, hence the update.  I am guessing this might be more useful for us because the Community Manager said our "Daily Login" is saved on their servers, which means we might not loose the streak if we forget to log in a day.  Just a guess, not sure =)
    Please check this post in which, the Candy Soda Community Manager explains about Reset of the Calendar  https://community.king.com/en/candy-crush-soda-saga/discussion/251628/reset-of-the-daily-login-calendar/p1

    All the Best & keep having fun with collecting those Soda bottles :+1:

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