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Cant play bakery

nanco3
nanco3 Posts: 4

Level 1

I play every day and it says missed a day every time I sign in. Cake bake doesn't let me play either. I missed out on prizes over Thanksgiving and every day since then

Answers

  • LoFiGummy
    LoFiGummy Posts: 2,364

    Hi there! Let's take a look, please try these things first of all to make sure nothing is wrong with your game:

    • Restart: Force close apps and restart your device.
    • Updates: Check that you have the latest game and device updates.
    • Connection: Use WiFi instead of cellular data.
    • Clear Cache:
      • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
      • 🍏 iOS: Settings > Safari > Clear History and Website Data

    It sounds like you're experiencing two problems, one with the daily rewards - where you need to login at least once per day in a row to be able to collect and continue to build a streak.

    The other, for Bake-A-Cake, if it shows as "Coming Soon" then the feature is on a break and will be back later.

    If you continue to experience problems with the daily reward despite logging in several days in a row, let us know and please send the Player ID so that we can look into it further!

  • Kathyjc
    Kathyjc Posts: 1

    Level 1

    Baking cake - it's been 6 weeks now since I was able to participate. I play the game on my PC and have upgraded when told to do so.

Hey! Would you like to give us your opinion?