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Ad is blank and the only option is to close the ad.

stevendq Posts: 3

Level 1

December 10 in Support

The option is to close the ad, but then no reward is given. This has been happening more and more frequently,

Several times per session. No ad plays, then no reward either. What is going on?

1

Answers

• 

  LoFiGummy Posts: 2,391

  December 10

  https://community.king.com/en/candy-crush-soda-saga/discussion/479297/ad-is-blank-and-the-only-option-is-to-close-the-ad

  Hey there,

  That doesn't sound right - could you give us the following information so we can look into it and remove the ad?

  • Player ID
  • What device you play on
  • What version of the game you have

  Sorry about that but thanks for reporting it to us!

  1
• 

  stevendq Posts: 3

  Level 1

  December 10

  Player ID is 3689219085

  Playing on a Samsung Galaxy A54 5G with current updates Android 14 One UI 6.1 build

  Candy Crush Soda Saga currently on level 5630 not sure where to fund the version number

  0
• 

  stevendq Posts: 3

  Level 1

  December 10

  From Google app settongs version is 1.282.3

  1

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