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I got on this old phone and am logged into my account but can't on my phone that has service? I did everything you said to try but 3 days now I can't play candy crush soda on my phone. Please fix this, I even reset my phone & nothing works…
Hi, please mention your game I'd, device name, Device OS Version, game version
Thank You
I did all that & its not fixing it, please advise
Hi Welcome to the Sweet Soda Community
Please try following steps
Restart: Force close apps and restart your device.
Restart:
Updates: Check that you have the latest game and device updates.
Updates:
Memory: Keep at least 2GB of free storage for smooth gameplay.
Memory:
Connection: Use WiFi instead of cellular data.
Connection:
Clear Cache:
Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
Android:
iOS: Settings > Safari > Clear History and Website Data
iOS:
Hope it works, Thank You for joining us have a nice day 😊
