Lost progress
Answers
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Hi Welcome to the Sweet Soda Community
Sorry for hear from you, did you check latest version of your game and device software update?
Please check this page here
Try following steps
Check your internet connection, clear cache of your game logout device, switch off atleast 2 mins and login
You can also mail player support area contact us mention your game I'd and subtopic lost progress click here
If don't work following steps please mention your game I'd, Device name, OS version, game version
Thank you ๐
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I did all that
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Hi did it works, if no please mention your game I'd,Device name, OS version, game version , I will report it
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Samsung android 6.0
Game id#1019669290 Game version 1.283.5
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Hi , Game Experts Team said that you have disconnected from your account .1019669290 still has 291 Gold Bars and the level is 4876 and it has not been active for the last few days. Please try and connect to your game account. If that does not work, please I will provide you with your ID manually.
Thank you
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Im connected but it says im offline
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IIf I switch phones will I loose my gold bars
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Hi, No , You don't lost gold bars.
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Ok im still trying to get connected to my game
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Hi @Lou_2002 ,
Please check and mention there
What device you play on
What OS version you're on (version of Android or iOS)
What game version you're on (version number of Soda)
Your Player ID
Please mention following below ๐ the link
Thank you ๐
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