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Cannot connect to server its been four days now

DoctorM2025
DoctorM2025 Posts: 3

Level 1

WWhen i go to collect rewards it comes up saying cannot connect to server as a gummy bear is causing problems

Answers

  • Yosca
    Yosca Posts: 17,883

    Welcome to Soda Community @DoctorM2025

    I am sorry about that and the Studio is investigating this problem. You can find updates in the main thread here.

    To help the Studio to find the problem we would like to know:

    • When did the problem start
    • Which Soda Game version do you have (check your AppStore)
    • What device do you play on
    • What is your Player ID 

  • DoctorM2025
    DoctorM2025 Posts: 3

    Level 1

    Problem started four to five days ago

    I play Candy Crush Soda Saga and currently on level 7285

    I gather my player id is Doctor Mouritz

    Device is Samsung Tablet

Hey! Would you like to give us your opinion?