What's wrong with the Candy Crush Soda store ?

JAK0369 · December 20

I tried buying extra lives, with the credits available, I had 1 bear left , I made sure I was online , even minimized my window, but nothing worked,I took screen shots

Kevin_ · December 20

https://community.king.com/en/candy-crush-soda-saga/discussion/480729/whats-wrong-with-the-candy-crush-soda-store

Hi @JAK0369 , I am sorry to hear you had torubles when trying to purchase to keep on playing. Could you please try to follow the steps from our Help Center in the article crashing/freezing depending on your device to try to improve this situation?

If you continue to have the problem after these steps, please let me know!

JAK0369 · December 20

I play through Facebook, it kept not working

Kevin_ · December 21

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3226237#Comment_3226237

I appreciate the confirmation, do you mean that you play through a laptop/computer? If so please make sure to follow the steps from here

Alternatively, please try using the Windows app version of the game and check if the error persists. Thanks!

What's wrong with the Candy Crush Soda store ?

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