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Candy Crush Soad

zieleappeal
zieleappeal Posts: 1

Newbie
in Support

Why do I not get any daily lives on my laptop in Soda, but do get them on my cell.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 16,514
    https://community.king.com/en/candy-crush-soda-saga/discussion/483671/candy-crush-soad

    Hi Welcome to the Soda Community

    Lives can occasionally be lost with an update of the game, when the game crashes, after clearing the cache on the browser you play on or clearing the cache in the mobile app. Reinstalling the app on mobile devices or resetting the app on a Windows 10 PC will also reset the mailbox and all Lives will be lost. The mailbox can also be reset after various technical issues either in the browser you play on or on Facebook. On mobile technical issues either in the game itself or on the mobile device you are playing on can cause that the Lives are being reset

    Please check your latest version of software update, try to free atleast 2 gb device storage , restart device

    Connection: Use WiFi instead of cellular data

    Thank you

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