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Each time I reach a reward towards the gold bars, the game freezes and I have to come out. Been happening for about 3 weeks now. Any ideas or is this another tech glitch?
Please see previous reply. Any help?
Thanks again. No problem with other games. However, same problem happening in Candy Crush Soda even after reinstalling. User ID: 15588741387. Also worth noting that the majority of the boosters I've lost were actually paid for (not won). Could I at least get a refund on these if not a replacement? Regards.
Sorry to hear that, reinstalling is something we only recommend as a last resort as it will remove the boosters. 😕
With PC's it's a bit harder to know what the problem is there are more components that can be causing the issue. If you have this problem with other games too it might be a reason to check that the computer is all right.
If you can send us your Player ID then I can take a look at it further from our end.
Thank you. Am playing on PC via WiFi. Have to restart every time it freezes - hasn't helped. Plenty of memory. Cache empties every time system closes so no problem there. As a last resort today, I've uninstalled and reinstalled. Kept all gold bars but lost everything else, ie, all rewards (I had at least 30 of everything), all bottles - everything. Not worth playing at all now. Thanks anyway.
Hey there, that doesn't sound right, what type of device are you playing on?
I think it's good to also check this list below to make sure nothing is wrong with your game:
Since we haven't seen any reports of this, my guess would be that the memory is low, or that something has happened to the device, but please feel free to try these steps and let me know if it helps.
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where is the cake this week?
no cake today?
Why does only 1 game show up when 5 friends each give me a game?
Γιατι η βοήθεια από την διαφημηση της tredyol είναι πολύ δύσκολη όταν την κλείνεις. Με εκνευρίζει αφάνταστα όταν πρέπει να μετρήσω για να πατήσω το Χ και να μου δοθεί η βοήθεια. Παντα με πετάει έξω από το παιχνίδι!!!!!! ΠΠαρακαλώ να την εξαφανίσετε!!!!!
On 12/21/25, In the Candy Crush, Soda Saga, Bake A Cake, Team Pineapple reached 825 pts. Mikey did not receive the prize. Can someone please issue the prize?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
