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kindly restore back my game and levels before I uninstall it and not recommend it for other users
Hi Welcome to Soda Community
If you've lost your progress in Candy Crush Soda Saga and are now at level 1 instead of 400+, it's likely due to a few reasons, including a failed backup, a new device, or a possible glitch. To restore your levels, you'll need to contact King's customer support, providing them with details about your account and the issue.
If you didn't properly back up your game progress to a cloud service or linked it to a social media account (like Facebook), uninstalling and reinstalling the app can result in a reset to the default level
If you're playing on a new device or a different account, your progress won't transfer unless you linked your game to a cloud service or social media account previously
Sometimes, game glitches or technical issues can cause data loss or corruption, leading to a reset to the initial level.
You may have accidentally linked your account to a different Facebook account or a new King account, causing your progress to be associated with the new account instead of your original one.
How to Restore Your Levels:
The most effective way to restore your levels is to contact King's customer support directly.
Find their support page: Search for "King Customer Support" or "Candy Crush Soda Saga Support" online and find their official website or help center. Here
Explain your situation: Clearly explain that you've lost your progress, were at level 400+, and are now at level 1.
Provide details: Include any relevant information, such as:
Your in-game username or ID.
The device you were playing on.
Whether you had linked your account to Facebook or any other platform.
When you last played the game and reached level 400+.
If you have any screenshots or other evidence that you were at a higher level, include them in your support request.
It may take some time for King's support team to respond and resolve the issue, so be patient and follow up if necessary.
Thank you
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Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
For the first time ever, since its inception, I do not have the bakery. (Did all the tricks) And now the yeti race just kicked me out, even though I've advanced every level. King really doesn't want me to play anymore lol😄😆
I lost my progress when transfering to a new device using the facebook method. I was on lvl18000 on my old device, i logged into facebook then checked facebook and saw it had connected. I then installed candy crush soda saga on new device, logged into facebook but it saved the new device progress of lvl1. I tried logging…
Both of my Android phones show “Bakery – Starting Soon” in Candy Crush Soda Saga. The game is fully up to date and we are online, but the Bakery event does not start on either device. What is causing this issue? Is the event currently disabled or delayed on the server side?
Hello
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…