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How do I start over so I don't run out of levels?
Hi Welcome to Soda Community
To restart Candy Crush Soda Saga and essentially "start over" to avoid running out of levels, you can choose to either create a new account or reset your existing one. If you create a new account, either by logging in with a new Facebook or King account, the game will automatically begin at level 1. If you prefer to keep your existing account, you can request a reset through the game's Help Center by contacting Player Support.
1. Creating a New Account:
Log out of your current account (if you're logged in).
Open Candy Crush Soda Saga.
Log in using a new Facebook or King account.
The game will start from level 1, allowing you to progress without reaching the end of the current level sequence.
2. Resetting Your Existing Account (for Mobile Devices and W10 App):
Contact Player Support: Go to the game's Settings and Help Center, choose a topic, and tap "Contact us".
Explain your request: Clearly state that you want to reset your game to level 1.
Wait for a reply: Player Support will confirm when your game has been reset.
Delete and Reinstall: Delete and reinstall the app on your device. This ensures that the game doesn't restore your previous progress from the cache.
Open the Game: Open the game, and it should now be at level 1.
Hope it helps
Thank you
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