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Help
Keep trying and you will clear it eventually! Some levels are challenging and require a bit of luck.
Hi there, and welcome to the Community! 🤗
I am sorry to hear you're having this issue with your level not registering.
Every level require a few tasks to be completed in order for it to be passed. It can be to clear some kind of blockers, to gather a number of items etc. But completing those tasks alone does not mean you have already passed the level. In order to pass a level, you need to pass the score counting screen and wait for the game to exit the level screen back to the game map.
That means that if your game freezes or closes before the score counting is over, or before the game leaves the level screen, the level will be counted as failed, and you will have to do that level again, losing any assistance you may have gotten to play it before.
Unfortunately, we are not able to pass the level again for you. But please try it again, and if the issue remains, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your game as best as they can.
Contact us
Here's a guide if needed:
Have a nice day! ⭐️
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De ce nu pot salva jocul pe alt dispozitiv?Ideal ar fi sa creați un buton și sa facem acest lucru simplu, fără sa ne mai trimiteți în CLOUD,FACEBOOK etc
When you have stars you can redeem for rewards on island ,the bubble doesnt come up so you can redeem them. I have 100 stars but no bubble to get to island . Uninstalled and reinstalled, reset my phone with no results.
plus moyen de se connecter aux jeux candy pourquoi
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
J’ai acheter UNE fois des lingots et depuis je n’ai plus accès aux déplacements supplémentaires !!! Je suis une très ancienne joueuse et j’apprécierai de retrouver mes 5 déplacements. Merci par avance.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
