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Help
Keep trying and you will clear it eventually! Some levels are challenging and require a bit of luck.
Hi there, and welcome to the Community! 🤗
I am sorry to hear you're having this issue with your level not registering.
Every level require a few tasks to be completed in order for it to be passed. It can be to clear some kind of blockers, to gather a number of items etc. But completing those tasks alone does not mean you have already passed the level. In order to pass a level, you need to pass the score counting screen and wait for the game to exit the level screen back to the game map.
That means that if your game freezes or closes before the score counting is over, or before the game leaves the level screen, the level will be counted as failed, and you will have to do that level again, losing any assistance you may have gotten to play it before.
Unfortunately, we are not able to pass the level again for you. But please try it again, and if the issue remains, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your game as best as they can.
Contact us
Here's a guide if needed:
Have a nice day! ⭐️
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Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?…
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
