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where are all my power ups??
Same device so that’s not it.
If you switched to a different device, the boosters will not carry over.
I have the same problem. Lost all of mine a couple of weeks ago. And now when I earn them they don’t show up. Always at zero before the level.
account 2503995399
Hi again! Has the problem been figured out yet? I haven't heard from you in a few days.
Thank you!
I can not find my 10-digit ID number anywhere! My user name is mzelli or Ellie Harad Robertson. I had at least 100 or fewer for each power-up. Thank you!
Hello again, I had another look and it seems like we're investigating this issue as it has happened to a few other players as well.
If you could send me your Player ID, then I can take a look at your account specifically. Do you recall how many boosters you had of each?
To find your Player ID, check this guide below (click the URL) 👇
https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID#
Hi, and thank you for your response! I've been playing this game for too many years. About 2 weeks ago, all of my power-ups (fish, candy bombs, truffles, strips, and sour-filled candies) were gone! I do not have a checkmark next to them. I continue to earn power-ups from contests, but they are not showing at all! I'm on level 4000-something. I'm baffled! Any more advice?
Thank you! Ellie
Hey there, did the boosters you earned have a timer next to them? Example: "30 min"
In that case the boosters only last for that amount of time, otherwise if you did have boosters in your inventory (seen before entering a level), please make sure that you don't have the ✅ checkmark next to them because then you will use the boosters every time you play a level.
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J’ai acheter UNE fois des lingots et depuis je n’ai plus accès aux déplacements supplémentaires !!! Je suis une très ancienne joueuse et j’apprécierai de retrouver mes 5 déplacements. Merci par avance.
Why after help bake the cake it is saying I didn't help???? This ticks me off because I spent bars releasing the team and passing several levels!!
Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money? I never recieved the product with the first buy. PLEASE REFUND ASAP.
Hi, I’m getting an error message when trying to play an ad: “Ad interrupted”. The ad never started to play and I didn’t touch the screen, ie., try to exit early. This message pops up immediately after I hit the play button for an ad and has been happening on and off tonight. So, no boosters. It’s very frustrating. Are you…
I was playing pretty regular. Never bought anything, so I decided to buy something and now you put me on a higher level. I am done. I will not be buying anything and I will not be playing much. No fun anymore. So long. Sheila
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
