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I have used purchased credits several times to advance in Kimmy’s challenge and have lost them because it keeps freezing.
Sorry it has not helped my friend
Please select the contact us tab at the bottom of this page and report it to our customer support they can check further into your game
First you will receive an automated reply please reply back to this and explain again
Also add that you have already followed trouble shooting steps provided in the community
Please update us on there response 💓
I have tried all of the above and continue to lose many purchased credits.
Hi guys I have received feedback that this is not currently a known issue
Can you please try the following
Have a strong Internet connection and at least 2gig of free memory
Log out not just close the game and close any other apps you may have open on your device
Turn off your device for at least 2 minutes
Once you log back in hopefully it will reset for you if not play 1 game level the close down once again
Please let us know how you get on 💓
The same thing keeps happening to me. Three days in a row. Purchase credits to advance but get the spinning wheel and that’s all. I’ve lost around 60 credits to restart and advance but nothing changes. Just the same spinning wheel. I’ve followed all the instructions for freezing game. Nothing changes.
Hi my friend welcome to our friendly soda community its lovely to meet you If
We don't currently have a known issue with this so I will raise it to let our team know
I will return once I have any feedback for you 💓
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Hi, I’m getting an error message when trying to play an ad: “Ad interrupted”. The ad never started to play and I didn’t touch the screen, ie., try to exit early. This message pops up immediately after I hit the play button for an ad and has been happening on and off tonight. So, no boosters. It’s very frustrating. Are you…
I was playing pretty regular. Never bought anything, so I decided to buy something and now you put me on a higher level. I am done. I will not be buying anything and I will not be playing much. No fun anymore. So long. Sheila
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
Hello everybody, I would like to learn how to join a team and compete
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
