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Out of control combos

Rebeccalholland

Is anyone else having trouble with their game basically playing itself! I had this issue last week and it took days to fix, where every level I play i make one move and the game takes over with colour bombs, chocolate balls and endless combos! This goes on for ages before I can make my next move , and the game basically plays itself winning every level! Just had it fixed by having to reinstall my game and lose everything and now its doing ot again??? I dont even want to play its so boring , no challenge when the game throws out all those combos not to mention the time waiting for it to stop going crazy before you can make another move. Help

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LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3564912#Comment_3564912

Hey there, I had another look at this now - as for the issues mentioned last week - that should have been fixed. As for the problem here, the studio is actively looking into this and are looking to fix it as soon as they can 🙏

kevkage

shhhh rebecca i needed that glitch to catch up 😄

Rebeccalholland

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3564893#Comment_3564893

Thankyou, it would be great if i could also please get some help with my game to be fixed again as they are saying they can't help anymore and nor replying to my emails , even enough they fixed it for me last time 🥺 so now my game is stuck like that 😭 ive been playing this game for the last 13 years or so, its so disappointing 😞

LoFiGummy

Hey there @Rebeccalholland and thanks for reporting this to us! The studio is currently investigating and looking into it, so it helps a ton that you shared this with us.

I'm sorry to hear about the reinstall as well, since boosters are connected to the game app - this does get reset. I'll see with the studio to see you can get some help with this as a thanks for helping us out! 💜