Payment issue

Question

Thank you.You've made a purchase from King on Google Play.
Order number: GPA.3382-7506-5470-24841
Order date: 04-May-2019 23:17:11 ASTItemPrice

Special Offer: 20 Gold + Bonus (Candy Crush Saga)14٫99 ر.س.‏

Total: 14٫99 ر.س.‏(Includes VAT of 0٫71 ر.س.‏)

Payment method:Mobily

Questions? Visit King.

I didnt got any such gifts for 2 hours.

I need my cash back.

firebombmarkus · Accepted Answer

Hi @skknair and welcome to our adorable Community 😊 I am sorry this happened to you but don't worry, we can solve this together. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

https://community.king.com/en/bubble-witch-saga/discussion/246225/something-went-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful weekend 🤗