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After Ad screen goes black - (Collecting details for investigation)!

Dawnie66
Dawnie66 Posts: 13 Level 2
edited October 2019 in Support
hi I am losing lives bonuses and boosters after the ad has finished or I click to progress the screen goes black and I cannot continue. So losing every only started happening today  

Best Answer

  • QueenB
    QueenB Posts: 13,660 Community Manager
    Answer ✓
    Hi @Kathyrnn!

    There seems to be an issue which is unfortunately affecting the game app! Rest assured however, the game team is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet.

    You can follow up on this topic here.

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

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