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Screen goes black after ad or completing a level

This has been happening for 3 days now. I am losing lives and boosts. I have to close out game and restart every time. I’m very frustrated! 😕

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Creative_Elsa

Hi @Tfrye, just following up with our message. How are you enjoying the community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here: https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest

Creative_Elsa

Hi guys, this has already been reported to the studio. You can follow this link because this is where the community manager will be doing the updates.

https://community.king.com/en/candy-crush-soda-saga/discussion/257711/after-ad-screen-goes-black#latest

Crimson_Dawn

Hello, @Tfrye! There is another thread in the community called "After Ad screen goes black"
There are lot of players there waiting to get this problem fixed, but it hasn't yet. As far as I know, King is aware of the problem and is trying to fix it. Hopefully it won't be long!

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Crimson_Dawn

Creative_Elsa

Hi guys, this has already been reported to the studio. You can follow this link because this is where the community manager will be doing the updates.

https://community.king.com/en/candy-crush-soda-saga/discussion/257711/after-ad-screen-goes-black#latest

Creative_Elsa

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