Candy Crush Soda Saga

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Level 3163 glitch

Unable to complete level 3163 even with multiple moves remaining - it says there are 115 bears, but on the 4th "screen" of the level, after clearing all of those bears, that's only a total of 111 - the counter still says there are 4 remaining, but the game freezes at that point. There are no more bears visible on that level, either. I've tried closing the app and re-opening twice, and the same thing has happened three times.

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Accepted answers

Xarly

Hey all,

Thanks a lot for raising it. We took it to the team, and they managed to fix it in record time. This is now live and you should be able to complete the level now!

Cheers and thank you for the reports, that's the only way we have of getting better

.
Xarly

All comments

sheisonthemoon

I passed the level. I do however have the screen shot of what it looked like on my end when it happen.

Screenshot_20190603-155313_Candy Crush Soda.jpg

Xarly

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Xarly

KingChewy

Hi @kristie1024, @sheisonthemoon & @whiskers1966 - welcome to our friendly community. Sorry to hear this issue is going on. I am not quite to this level myself so can one of you please provide a screenshot of the issue? Also can you please confirm what type of device you play the game from as this might help with diagnosis down the road for the studio team.

whiskers1966

I’m getting the same problem!!!!

sheisonthemoon

I'm experiencing the same problem. My 2nd attempt to having this level beat.

Accepted answers

Xarly

.
Xarly

All comments

sheisonthemoon

I'm experiencing the same problem. My 2nd attempt to having this level beat.

whiskers1966

I’m getting the same problem!!!!

KingChewy

Xarly

.
Xarly

sheisonthemoon

I passed the level. I do however have the screen shot of what it looked like on my end when it happen.

Screenshot_20190603-155313_Candy Crush Soda.jpg

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