Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
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Got a feature idea? Share your thoughts to help make Soda even better!

Candy Crush Soda not loading as of today on King.com

Jeeves

Things go from bad to worse! As of this morning, Candy Crush Soda will not load at all.....WHAT HAPPENED????

Accepted answers

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BIGHOCK

Me 4 -- I have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working. On a desktop PC - Windows 10 Pro all 3 browsers listed same issue I get 404 Cannot Reach Page message. I asked for help twice from KING GAMES and they keep send me the same AUTO REPLY on how to fix on FACEBOOK .... I am not a FACEBOOK user WTF ? I even explained what systems I am using.

9:34PM

Xarly

Hi all,

Thanks a lot for helping each other out and sharing your information with us, you guys rock!

We had some server issues that we worked on fixing yesterday. Can you please confirm @Jeeves, @gogirl and @Ches1 if you still have it?

Cheers,
Xarly

Creative_Elsa

Hi @jemmajuneperena welcome to our community. If you lose your progress I can give you steps to get your progress back so you don't have to worry about that. But please be aware that if you uninstall and reinstall the game on your mobile device you will lose all lives and boosters because they are only saved to that device. You can always try troubleshooting first so here is a link for IOS devices:

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

@Hodgiemama welcome to our Soda community. There seems to be a problem lately when playing on king.com. I have seen messages coming through about the lives but now if you are saying that the game is not loading then there might be more than one problem going on with that site. I am going to tag @Xarly who is the Community Manager and maybe he can find out from the studio if there are loading problems being reported on king.com.

Hodgiemama

I have played for months without any problems. Within the last couple of days Soda Crush just froze. When I choose the game it goes to the Dragon loading screen and just stays there. I am playing on my home pc on the King.com website. Just in case Flash was the issue I re-updated and reopened my browser and there was no change. I see that people are having similiar issues across many devices and formats. Is there a solution?

BIGHOCK

E X A C T L Y ! ! ! Maybe the KING FOLK will see this . . .

Joe_da_Bowler

gogirl said:

As in the title of the question it is as simple as that it will no longer let me in to play the game. Why?

@Xarly,, can you help us out on this ?

,..anybody from KING looking at boards and helping players out or what?!

OOPS me 4

me three -- i have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working

9:34PM

King77115522

me three -- i have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working

Jeeves

me too; as of this morning; game will not load at all! was functioning perfectly until this morning!

Jeeves

Thank you for the quick response. I am playing on the usual I've been playing on for a long time now which is Windows 7; Chrome; I am not on Facebook and I do not plan to be. Please let me know what is going on with Candy Crush Soda as it was functioning perfectly up till this morning.

Thank you!
Jeeves

gogirl

As in the title of the question it is as simple as that it will no longer let me in to play the game. Why?

Ches1

Thanks going to Candy Crush now.

mercerik

Ches1 said:

It's telling me "no internet connection" I am ONLINE.

@Ches1

Hi there! Welcome to the Community!

What game is telling you that you have no internet connection? You have to give us more information to go with. If this is with Candy Crush Soda Saga, you issue will be better noticed and served if you post it there. Here is the link: https://community.king.com/en/candy-crush-soda-saga

Thanks!

Ches1

I'm playing on PC Win 10. Usually just played without any trouble , this is a first. I don't do FB.

bearwithme

@Ches1 - that is not a good sign. I have had a similar problem and ended up having to reload my game. First of all, what platform are you playing on PC or IOS/android? Second - do you play thru King or FB?

Ches1

It's telling me "no internet connection" I am ONLINE.

bearwithme

Hi @Jeeves and @gogirl - I am tagging the community manager @Xarly to ask that this thread is moved to Candy Crush Soda. However, I just opened Candy Crush Soda on my iPad and had no problem. What platform(s) are you playing on? The community managers and moderators are located in Europe and have a bank holiday so we won't see a response from them until tomorrow.

mercerik

@Jeeves @gogirl

Hi there! Welcome to the Community!

This is for Candy Crush Saga Community. Your issues will be better noticed if you post at the right Community.

Here is the link to the Candy Crush Soda Saga: https://community.king.com/en/candy-crush-soda-saga
To find it on your own, you can click on Games on the Upper Left Hand Corner of King Community Page. Click on it and you'll find the Game Icon right below Candy Crush Friends Saga.

When I saw this Topic, I launched my Candy Crush Soda Saga. It opened in just seconds so I don't understand why you are experiencing this loading issue. Here is the ScreenShot. My system Tray indicates the date and time at the bottom right hand corner of the photo.

Image: https://us.v-cdn.net/6030983/uploads/editor/kc/vzvgwm6v7tty.jpg

Thanks!

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Accepted answers

All comments

gogirl

also having the same problem with Candy Crush Soda!

mercerik

Thanks!

bearwithme

Ches1

It's telling me "no internet connection" I am ONLINE.

bearwithme

Ches1

I'm playing on PC Win 10. Usually just played without any trouble , this is a first. I don't do FB.

mercerik

Ches1 said:

It's telling me "no internet connection" I am ONLINE.

Ches1

Thanks going to Candy Crush now.

gogirl

As in the title of the question it is as simple as that it will no longer let me in to play the game. Why?

Jeeves

me too; as of this morning; game will not load at all! was functioning perfectly until this morning!

King77115522

me three -- i have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working

BIGHOCK

me three -- i have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working

OOPS me 4

gogirl said:

As in the title of the question it is as simple as that it will no longer let me in to play the game. Why?

@Xarly,, can you help us out on this ?

,..anybody from KING looking at boards and helping players out or what?!

BIGHOCK

E X A C T L Y ! ! ! Maybe the KING FOLK will see this . . .

Hodgiemama

Creative_Elsa

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Xarly

Why am i not getting all my lives for friends who send them?
For over a week now, when I accept friend lives and go to play, I am only able to play 1. Today I had 3 friends send lives and could only play 1.
Level 18418
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
No cake to back
no cake today?
Taart bakken
Ik kan geen taart bakken. Krijg melding: kom later terug. Duurt al 4 dagen. Wat kan ik doen???
Help level 12670
ik zit echt al super lang vast op dit level.. iemand tips?

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