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Candy Crush Soda not loading as of today on King.com

JeevesJeeves Posts: 16 Level 2
edited June 2019 in Support
Things go from bad to worse! As of this morning, Candy Crush Soda will not load at all.....WHAT HAPPENED????
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Answers

  • gogirlgogirl Posts: 8 Newbie
    also having the same problem with Candy Crush Soda!
  • Hey! Would you like to give us your opinion?

  • mercerikmercerik Posts: 3,569 Legend
    edited June 2019
    @Jeeves @gogirl

    Hi there! Welcome to the Community!

    This is for Candy Crush Saga Community. Your issues will be better noticed if you post at the right Community. 

    Here is the link to the Candy Crush Soda Saga:  https://community.king.com/en/candy-crush-soda-saga
    To find it on your own, you can click on Games on the Upper Left Hand Corner of King Community Page. Click on it and you'll find the Game Icon right below Candy Crush Friends Saga.

    When I saw this Topic, I launched my Candy Crush Soda Saga. It opened in just seconds so I don't understand why you are experiencing this loading issue. Here is the ScreenShot. My system Tray indicates the date and time at the bottom right hand corner of the photo.


     

    Thanks!


    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Quote:
    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • bearwithmebearwithme Posts: 10,678 Superstar
    Hi @Jeeves and @gogirl - I am tagging the community manager @Xarly to ask that this thread is moved to Candy Crush Soda.   However, I just opened Candy Crush Soda on my iPad and had no problem.  What platform(s) are you playing on?  The community managers and moderators are located in Europe and have a bank holiday so we won't see a response from them until tomorrow.



    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

    Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕
    If you are new to the community please check here for helpful info: Learn more about the King Community
    💗You can find the various contests for the different games here


  • Ches1Ches1 Posts: 4 Newbie
    It's telling me "no internet connection" I am ONLINE.
  • bearwithmebearwithme Posts: 10,678 Superstar
    @Ches1 - that is not a good sign.  I have had a similar problem and ended up having to reload my game.  First of all, what platform are you playing on PC or IOS/android?  Second - do you play thru King or FB?



    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

    Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕
    If you are new to the community please check here for helpful info: Learn more about the King Community
    💗You can find the various contests for the different games here


  • Ches1Ches1 Posts: 4 Newbie
    I'm playing on PC Win 10. Usually just played without any trouble , this is a first. I don't do FB.
  • mercerikmercerik Posts: 3,569 Legend
    Ches1 said:
    It's telling me "no internet connection" I am ONLINE.
    @Ches1

    Hi there! Welcome to the Community!

    What game is telling you that you have no internet connection? You have to give us more information to go with. If this is with Candy Crush Soda Saga, you issue will be better noticed and served if you post it there. Here is the link: https://community.king.com/en/candy-crush-soda-saga

    Thanks!


    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Quote:
    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • Ches1Ches1 Posts: 4 Newbie
    Thanks going to Candy Crush now.
  • gogirlgogirl Posts: 8 Newbie
    As in the title of the question it is as simple as that it will no longer let me in to play the game. Why?
  • JeevesJeeves Posts: 16 Level 2
    Thank you for the quick response. I am playing on the usual I've been playing on for a long time now which is Windows 7; Chrome; I am not on Facebook and I do not plan to be. Please let me know what is going on with Candy Crush Soda as it was functioning perfectly up till this morning.

    Thank you!
    Jeeves
  • JeevesJeeves Posts: 16 Level 2
    me too; as of this morning; game will not load at all! was functioning perfectly until this morning!


  • King77115522King77115522 Posts: 1 Newbie
    me three -- i have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working
  • BIGHOCKBIGHOCK Posts: 7 Level 2
    me three -- i have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working

  • BIGHOCKBIGHOCK Posts: 7 Level 2
    Me 4 -- I have tried on Internet Explorer, Chrome, and Firefox and it won't load on any of them though the other games are working. On a desktop PC - Windows 10 Pro all 3 browsers listed same issue I get 404 Cannot Reach Page message. I asked for help twice from KING GAMES and they keep send me the same AUTO REPLY on how to fix on FACEBOOK .... I am not a FACEBOOK user WTF ? I even explained what systems I am using. 

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