Technical issues

Billysgirl08 · July 2019

It has done it to me yet again. This time, I had 23 moves left. I am getting so tired of this. I have completed the same level 3-4 times. I don't like anything is being done to fix the problem. Please compensate me for my troubles.

ElidaBattag · July 2019

me esta pasando lo mismo y no lo arreglan!!!!!!

PummyRaj · July 2019

Hello @Billysgirl08, Hearty Welcome to the Candy Soda section of our friendly King Community

I am very sorry to hear that you are having issue in the game with moving forward after winning the level!!

Can you please provide few details so that the King Team can provide you some assistance....
1) The device you are using;
2) Are you logged in through Facebook or Kingdom account;
3) Your game user ID (it will be in digits)... please follow this link to find your ID https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

Looking forward to assist you further! Have a nice day/evening!

Technical issues

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