Candy Crush Soda Saga

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Gold barrs lost

After a technical issue I've lost ALL of my gold barrs and points in the team challenge - and the new gold I
ve won wasn't added either. Please look it up and recharge it. THX!

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Creative_Elsa

Hi @Piggskate and @ksheridan, to add to what our Superstar wrote, I would also like to take a moment to offer both of you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.

PummyRaj

Hello @ksheridan, Hearty Welcome to the Candy Soda section of our friendly King Community

I am sorry to hear that you have lost the Gold Bars in your game too!! Can you explain a bit more about the issue and how you might have lost them? Did they simply disappear?

Great that you have informed about the device. Can you post your user ID too by using link given in my above message?

Looking forward to talk to you soon. Have a nice rest of the weekend!

ksheridan

I have had the same trouble. I am using an IPAD.

PummyRaj

Hello @Piggskate, Hearty Welcome to the Candy Soda section of our friendly King Community

I am sorry to hear that you have lost all your Gold Bars from the game!!

Can you please provide these below details...
1) The device you are using to play the game
2) your game user ID (it will be in digits) so that the team can look into the issue? Here is the link to find it https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

** TO post back, tap on "Type your Comment" box located below.

Looking forward to assist you further! Have a nice day/evening!

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PummyRaj

Hello @Piggskate, Hearty Welcome to the Candy Soda section of our friendly King Community

ksheridan

I have had the same trouble. I am using an IPAD.

PummyRaj

Hello @ksheridan, Hearty Welcome to the Candy Soda section of our friendly King Community

Creative_Elsa

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