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🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
I restarted my PC but suddenly all of my boosters are gone. Why is that?
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candycrushinit
Posts: 12,600 Level 5
in Support
Best Answer
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Hi @candycrushinit, welcome to our community and sorry for the delay in responding. Since you wrote this a couple of days ago, have they all come back yet? Are you playing at king.com because there are a few glitches going on at the moment.I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.
Answers
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Hi @candycrushinit, welcome to our community and sorry for the delay in responding. Since you wrote this a couple of days ago, have they all come back yet? Are you playing at king.com because there are a few glitches going on at the moment.I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.
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@Elsa I wasn’t playing it at king.com. And no my boosters didn’t came back. I had to restart my PC because the game isn’t loading. I’ve waited for about 10 minutes and it is still not loading. Perhaps restarting it could help but instead it lost my boosters and lives. Anyways thanks for the tip and I hope they bring back my boosters. 😇
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You can uninstall and reinstall the game app on Windows 10 but if you aren't seeing them now how can they come back. Usually if you do uninstall the game app you don't lose anything. Try that because the weekend is starting and I can't tag anyone until they are back in the office on Monday. I want you to check something else for me when you open the game.There was a new game version update today and someone wrote a message saying that they have black borders around the game with Windows 10. I just looked at my game and I have it too. Here is my print screen. We are both showing black lines on top and on the bottom. But I was lucky because I got the pink splotches and he didn't. So please check your game and let me know if you are seeing these black lines too.
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I just looked at my game on Windows 10 to help a player and now look at my game! I am missing the trophy so I can't play Build-a-Bot or anything! I am going to tag @Jelly Jenny who is the community moderator for this game. I want her to see that you are also having issues on Windows 10. Please do check your game to see what the map looks like before Monday morning.