Not showing three stars when completing a level

ahalciahalci Posts: 2
I finish a game with three stars but when I go to the map, it shows two or less. Please help. 

Answers

  • PummyRajPummyRaj Posts: 5,029 Superstar
    Hello @ahalci, Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear about the issue in your game!!  I have not heard about it till now, hence I am not sure what to suggest you!!  But, let's try some trouble shooting steps and see if it works.  

    Can  you tell me what device are you using to play the game?  If you tap on "Type your Comment" box located below, you will be able to write back. 

    Looking forward to talk to you!  Have a nice day/evening!
  • ahalciahalci Posts: 2
    I play on an IPhone 8
  • PummyRajPummyRaj Posts: 5,029 Superstar
    Thank you for replying back @ahalci =) 

    Here are the troubleshooting steps for iOS devices -- https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

    Try all those steps except for "Reinstalling" the App as it will delete all your stocked up boosters and King will not be able to reimburse them unless you have bought them with real money!  

    Please post back and let us know how it went!

    Thank you & have a nice day/evening! 
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