What's happening in Soda in May? 🏖️🏹
🎧🏆 Participate in the Soda Audio Challenges and win prizes! 🌟
📸👀 Soda is now on Instagram!
🏆🏖️ Soda Summer Season is here!
🎉🥳New Accessibility features are coming to Soda!
🏆🏹 Claim your Soda Cup Badge!
Qualifers // Quarters // Semis // Finals
🎧🏆 Participate in the Soda Audio Challenges and win prizes! 🌟
📸👀 Soda is now on Instagram!
🏆🏖️ Soda Summer Season is here!
🎉🥳New Accessibility features are coming to Soda!
🏆🏹 Claim your Soda Cup Badge!
Qualifers // Quarters // Semis // Finals
(Unsupported Language) Candy Crush Soda Saga / Facebook
Options
![>:) >:)](https://community.king.com/en/plugins/emojiextender/emoji/little/naughty.png)
Das ist mir nicht zum ersten Mal passiert, ich bin sehr ärgerlich darüber.
Schön wäre eine Kulanz-Erstattung von Goldbarren und Reparatur des Spieles.
Mit freundlichen Grüßen
Biggi
Details:
(Edited by CM: personal data)
Best Answers
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Hello @ Climate, Hearty Welcome to the Candy Soda section of our friendly King Community
I am very sorry to know about the issue in your game!! For any purchase issues, we will have to contact the King Customer Support through this link https://soporto.king.com/contact The great thing is you can send the complaint in your own language
While filling out the form, make sure to select the correct game. Then the Topic slot with "Problems with Purchase" and the Sub-Topic with "Unsuccessful Purchase".
You will receive an automated message with a ticket number as an acknowledgement and a representative will contact within next 2-3 days. If you do not hear from them (which is rare due to piled up complaints they might have), you can send a reply to that automated message and request for follow-up.
Hope you receive your Gold Bars back again! Have a nice day/evening!
** This thread will be closed as my friend @RegalRenz suggested above because your post is in Non-English!
Answers
-
-
Hello @ Climate, Hearty Welcome to the Candy Soda section of our friendly King Community
I am very sorry to know about the issue in your game!! For any purchase issues, we will have to contact the King Customer Support through this link https://soporto.king.com/contact The great thing is you can send the complaint in your own language
While filling out the form, make sure to select the correct game. Then the Topic slot with "Problems with Purchase" and the Sub-Topic with "Unsuccessful Purchase".
You will receive an automated message with a ticket number as an acknowledgement and a representative will contact within next 2-3 days. If you do not hear from them (which is rare due to piled up complaints they might have), you can send a reply to that automated message and request for follow-up.
Hope you receive your Gold Bars back again! Have a nice day/evening!
** This thread will be closed as my friend @RegalRenz suggested above because your post is in Non-English!
This discussion has been closed.