Someone is stuck on the throne!

netboy65 · July 2019

It’s a complete and utter joke. I haven’t been able to get into bubblegum hill in over 24 hours....look, if you don’t want people getting free hammers and gold bars once you win once just say so but don’t insult our intelligence

PummyRaj · July 2019

Xarly said:

Thanks both!

Please tag me here if during this weekend's event you have it as well. If so, I will escalate it again.

Cheers,
Xarly

Hello @netboy65, Hope you are having a nice day

I am sorry to hear that the issue still persists!! The Soda Community Manager @Xarly has mentioned above for us to post back if we are still having the issue. Then, he will be able to check after the weekend, which is tomorrow.

Please post your game user ID number with the help of this link https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

Hello @Yaz_Milani, is the event working OK now for you? If not, please post your game ID and Xarly will be able to look into it tomorrow

Thank you both! Have a great rest of the weekend!

Xarly · July 2019

Hi both,

I'm sorry that this has been happening to you. We are currently looking at it and are investigating. I can't give you a specific timeline for the fix, but I wanted to confirm that we have some members of the team looking at this.

Cheers and thanks for the reports and patience,
Xarly

Someone is stuck on the throne!

Answers

Categories