What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Can't login
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Answers
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I agree @hege_wil, That is Odd & frustrating!!
Can you please post your game ID number for the team to look into it https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
I will contact the Community Manager and inform about the whole issue!!! You might have to wait a couple of days as they are very busy currently!!
Talk to you soon! Have a nice day/evening! -
Hello @Linnea, Hearty Welcome back to our friendly King Community
Yes, whenever we have the "Internet issue for Logging in" -- Deleting and Reinstalling the game App, always works. I am very glad to know that the same worked for you too
Enjoy your game! Have a wonderful day/evening! -
Pummy Raj said:Hello again @hege_wil,
By looking at the screenshot (even though I do not understand the language), it seems that you have not saved the game through Facebook OR Kingdom account!!
So, yes! There is a big chance of loosing your level progress when you reinstall the game!! But, take a look at this link https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
** Read the part where it says "Didn't save the game? Is it too late"? That will work for you definitely But, let me know your thoughts on this!
Looking forward to talk to you soon! Have a nice day/evening!
Hi. Well, I was Signed in 6 months ago. (Been playing for some years) i suddenly was not Signed in, and then the problems with login started. So i do have a Kingdom acount I have never managed to login via Facebook, i only made a profile to try and see if it would work, but it didnt. So why wont my Kingdom account work.
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Pummy Raj said:Hello @hege_wil, Hope you are having a nice day
Just getting back to you to follow up as it's been about a week since we spoke last time!
Were you able to get back into the game or the problem still persists?
Talk to you soon! Have a nice day/evening!
Regards -