Error message, " You have experienced an error that we are working hard to fix. Please try again ...

_Elsa_ · August 2019

Hey guys, is this the error message? I believe that it's a Facebook glitch and we are waiting for a fix.

Image: https://us.v-cdn.net/6030983/uploads/editor/40/0gyvo234q0q3.png

psawyer · August 2019

Yes, that's the error @Elsa.

surfs · August 2019

its been ongoing since2018 from what I can make out.. If I don't purchase anything I don't get an error message as soon as I do and complete one.. Guess what the messages comes up were sorry but were trying to resolve it as quickly as possible. So now I have wasted the money to progress on this game

psawyer · August 2019

I never purchase anything. I get the error message most of the time. Every once in awhile, I can get through a whole game.

_Elsa_ · August 2019

I don't think that it's connected to purchases. It's just another Facebook glitch! I believe this is the 4th Facebook glitch in the last year. We have to wait for them to fix it.

JudeSmags · August 2019

After having played this game for 2+ years on the same computers, I get this error message every time I attempt to play this game. After 3 weeks of it and lack of fix, I don't see why I should even attempt to play game. Feels like a waste of time.

_Elsa_ · August 2019

Hi @JudeSmags, welcome to our community. We are waiting for Facebook to fix this. It's out of King's hands so now it's just a wait for Facebook to fix it.

psawyer · August 2019

@Elsa, now this is also happening with Candy Crush Jelly. Any word on how it's going with the facebook fix on Candy Crush Soda?

_Elsa_ · August 2019

Hi @psawyer, nothing yet. It's a Facebook glitch and we have to wait for them to fix it. And the last couple of times it was a Facebook glitch it took a while for them to fix it. I think it's starting to affect other King games too.

psawyer · August 2019

Ok. Thanks.

Error message, " You have experienced an error that we are working hard to fix. Please try again ...

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