Sign Up!

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Why are you not fixing the issue with Candy Crush Soda?

2456

Answers

  • JAG1951
    JAG1951 Posts: 13

    Level 2
    No, I do not get that screen
  • JAG1951
    JAG1951 Posts: 13

    Level 2
    So I cleared my computer history and rebooted. I got a lot closer to my game. The music played, which it had not been doing, and I got to the page with my game #1048, but nothing happened when I clicked on that game.
  • firebombmarkus
    firebombmarkus Posts: 13,110
    @JAG1951 I am not sure why is this happening so I will tag @Elsa and hopefully she will be able to help you.
  • _Elsa_
    _Elsa_ Posts: 37,316
    @JAG1951, by any chance are you trying to play the game on king.com?  Please let me know because playing on that website is causing a lot of problems.
  • JAG1951
    JAG1951 Posts: 13

    Level 2
    No, I am playing on Facebook. And after I made it to my game #1048 this am, it still would not work, so I rebooted and am right back at game screen 1. Nothing works.
  • tnit
    tnit Posts: 8

    Level 2
    Thank you, firebombmarkus!  I too did not have the screen you mentioned.  Thanks for bringing Elsa in!

    Elsa:  I am playing on FB.  I will check the link @firebombmarkus provided and do some more cleaning.  

    I really appreciate this board and the advice!
  • rjaboy
    rjaboy Posts: 3

    Level 1
    Same thing has happened to me...I can finally get to the gate but can't get in at lvl 700. I've cleared cache and history
  • _Elsa_
    _Elsa_ Posts: 37,316
    @tjaboy, where are you playing the game?  king.com?  If so, there are a lot of glitches.  Please let us know.
  • tnit
    tnit Posts: 8

    Level 2
    @Elsa:  I just cleaned some more and was able to use the candy cane button (top right) to get me to my general level. No access there (the fountain & "critter" were moving but I couldn't do anything).  I refreshed the screen.  Back to same situation but now back on level one screen.
  • _Elsa_
    _Elsa_ Posts: 37,316
    @tnit, are you playing on king.com?  If so, then you need to find another way to play the game.  If you are on a computer you can play the game through Facebook with a browser.  You can also play on Windows 10 with a computer and you can login with Facebook or the Kingdom.  Just please let me know where you are playing so that I can get a better idea of what's going on.

Hey! Would you like to give us your opinion?

Categories