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🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Why are you not fixing the issue with Candy Crush Soda?
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Answers
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Ok guys, it's time to elevate it to @Xarly who is the Community Manager for the game. I don't know if he will have the answer but I want him to see your messages. I have a feeling this is another Facebook glitch. You guys have tried everything! He is gone for the day so hopefully he should see it tomorrow when he is back in the office.
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Hi all,
I'm sorry this has been happening to you all but we appreciate you all trying to fix it. It seems, given all the troubleshooting that our awesome superstars walked you through, that the issue is sitting on Facebook's or our side. We are going to investigate it all and hopefully come back soon with an answer. This has been escalated but given that it's on Facebook (which implies we need to work together with them to identify it) it could take sadly a bit of time.
We'll do our best to have it fixed and will try to keep you updated with any new information.
Cheers,
Xarly