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Annoying music keeps turning on!!!!!!

davej639
davej639 Posts: 1

Level 1

edited August 2019 in Support
Every time I start a new level or continue one after watching an ad on Soda Saga, the music turns back on. It’s always been off and I’m done playing or watching ads. Fix this NOW!!!  

Answers

  • CandyCow
    CandyCow Posts: 61

    Level 3

    Tell @Xarly. She'll help you. 🙂
  • chnacat
    chnacat Posts: 2

    Level 1

    i’m having the same issue.  i really hope they fix this. it’s making the game unplayable.
  • swmcewen
    swmcewen Posts: 2

    Level 1

    I won’t be playing this game if the music doesn’t stop. I play while listening to books or watching tv. Very annoying. 
  • Xarly
    Xarly Posts: 2,509
    Hi all,

    The studio is well aware of this issue and is trying hard to fix it. In the meanwhile, just remember you can turn it off again once it goes on. Until the next ad (that repeats the issue) you will not have any sound.

    I'm sorry if this is very inconvenient to you but rest assured, we're doing our best to fix it.

    Cheers,
    Xarly
  • I have never been offered an ad in this particular game. Is it only for specific groups or areas? I can watch ads in Friends for extra lives.
  • chnacat
    chnacat Posts: 2

    Level 1

    @LauraLMason you might want to post that question in a different thread. this one is about the music playing regardless of turning it off.  i'm not sure you're going to get your question answered here.
  • @chnacat you're right. I might send a message directly to @Xarly about that. Thanks!
  • _Elsa_
    _Elsa_ Posts: 37,297
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Hey! Would you like to give us your opinion?