Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Home
Support

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

I have beat level 491 7 times and I get an error at the end and I do not get credit for the win.

I have beat levels in both Soda and Saga of Candy Crush and they both give me the same error after winning saying something went wrong and your working on it. I am in a tournament and cant even compete. This has been going on for almost 2 days. I am close to quitting all of your games. Pleas fix this or give me a fix. I play in Chrome and tried IE and get the same error. I played the desktop version and that works but is not connected to the tourneys I am in.

To Ask Your Question:

Accepted answers

All comments

Creative_Elsa

Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

Is this the error message that you are seeing? It's a Facebook glitch and we are waiting for them to resolve it.

Image: https://us.v-cdn.net/6030983/uploads/editor/6i/geeql5m19p3n.png

RickDawg

Same thing over and over...getting tired of losing what I worked for and PAID for

robert44ht5

As Toshbaby said. :Error after winning the level...."you have experienced an error that we are working hard to fix...Please try back later"....??? I've worked to get past these levels and it's been going on for over 2 weeks....please fix the error and let us continue the game...ugh!!!"

Toshbaby

Image: https://stritz-prod.akamaized.net/splash_screen_assets/kimmy_skeptical.png?_v=ivj6py&s=1

Error after winning the level...."you have experienced an error that we are working hard to fix...Please try back later"....??? I've worked to get past these levels and it's been going on for over 2 weeks....please fix the error and let us continue the game...ugh!!!

robert44ht5

I did that and found what you said to be correct... but I wanted to continue my FB challenges and not change the game all together. Thank you for the reply. But I think something needs fixed. FB changes things all the time to make it rough for all the apps to work.

QueenB

Do you happen to have Windows 10 on your PC?

If so, try downloading the game app from Microsoft Store and remember to connect it to Facebook so your progress can sync.

Note that Boosters and lives do not get synced only progress and Gold bars!

Hope this helps 🤞🤞 but if not let me know so we can look at other options!

Welcome to the community by the way ☺️

Accepted answers

All comments

Same thing over and over...getting tired of losing what I worked for and PAID for

Creative_Elsa

Is this the error message that you are seeing? It's a Facebook glitch and we are waiting for them to resolve it.

Quick Links

Recent Announcements

🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…