Hi @barbaragroch and welcome to our adorable Community π I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.
Hi @barbaragroch, welcome to our community.Β
I would like to take a moment to offer you a message for all newbies to
learn more about our community which you can find here.Β
We always run contests so be sure to enter them for a chance to win gold bars.