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Lollipops and hand switches gone

LollieBear
LollieBear Posts: 1 Newbie
hello, I had to do a hard reset and delete the app because it wasn’t updating on my iPad. I’ve had to do this before with my iPhone and not had any issues, I just use my login info and everything is restored. However this time when I did it on my iPad I lost all of my Lollie pops, I had around 100! And my striped Lollies and hand switches, I’m not sure how many of these items I had. 
I had spent a lot of time and money purchasing the $16.99 package to win a bunch of Bubblegum Hills. 
Please lmk how I can find my lost items.  

Thank tou for you time and assistance with this matter. 

Best regards, 
Melissa 

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