We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗
We're very sorry for your problem. According to your statement, I understand that you are using an android.
I'm asking you to check some more troubleshooting.
Update the device software / Android system update,
If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device, you can see if there is an update manually:
Go to Settings
Scroll down and tap About device (About phone, About tablet)
Tap Software Update or System update.
Go Settings > Apps or Application manager > select one app > choose Move to SD card option.
Let me know ..
Free Up Storage Space
Do not install too much big size app on the device,because in most cases they are crashing and damage other app. there are two options: delete files from device or move the files to SD card. You can remove some useless apps, old photos, videos and songs to free up space. Or move unnecessary apps to SD card: Go Settings > Apps or Application manager > select one app > choose Move to SD card option.
Let me know ..