Purchase error

Hi @kingAndrea and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the instructions on the link below and you will see several options what to do when your purchase goes wrong including the option when you didn't receive all the items. 

https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗