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app store not working

Kylie_Buckton
Kylie_Buckton Posts: 2

Level 1
in Support

i cannot use my gold bars for extra moves as the app store will not open.This has happened since the last update.Also cannot send requests for extra lives from friends

Answers

  • aCe
    aCe Posts: 1,442

    It sounds like something is blocking your tablet from connecting no? Is your wi-fi working okay, maybe give it a reset or try using 3g, see what happens. Sometimes the connection to the app store drops me for me but its a temporary thing. 

  • Trish-7
    Trish-7 Posts: 2

    Level 1
    I haven’t been able to connect to the store for almost 2 months.  I’m ready to quit playing if it’s nit fixed soon!
  • QueenB
    QueenB Posts: 15,634
    Hi @Trish-7!

    Which device are you playing on, Apple or Android device? Have you also by any chance tried clearing the cache, reinstall the game app or log out and in again to your iTunes/Google Play Store?

Hey! Would you like to give us your opinion?

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