Lost my progress

mimo_a74 · October 2019

Hi i lost my progress after updating my iphone to ios 13

_Elsa_ · October 2019

Hi @mimo_a74, welcome to the community. This is a glitch that just started. We have created a list of players reporting this but then someone here found a fix so I would like you to please try it here. Write back and let me know if it worked or if you still need help. Also where are you playing the game - computer or mobile device?

LisaG2020 · October 2019

I thought I lost my progress but didn’t. When it made me log in, it used my work facebook page. I changed to my personal facebook page and I’m back where I belong.

_Elsa_ · October 2019

Great! Thanks for letting me know.

mimo_a74 · October 2019

Elsa said:

Hi @mimo_a74, welcome to the community. This is a glitch that just started. We have created a list of players reporting this but then someone here found a fix so I would like you to please try it here. Write back and let me know if it worked or if you still need help. Also where are you playing the game - computer or mobile device?

mimo_a74 · October 2019

Hi i tried it and its not working yet 🤷‍♀️

_Elsa_ · October 2019

I reported it to the community manager so he should be checking into this tomorrow.

rcamping · October 2019

Still not fixed

dejonette71 · October 2019

I’ve lost all my levels!! I was on 1789 now it started me back to 1!! What happened? I’m not starting all over!!!

heartinnh · October 2019

I purchase gold bars every so often. Lately when I add more lives, the bars are subtracted but my lives are not refilled. This means that your game is stealing money from me and I don't appreciate it. Solutions??

renovar · October 2019

Não recebi o prêmio de ouro que me disseram que receberia se passasse as 40 fases em 3 dias pq?

Outra coisa não aparece os peixes pra mim no começo da missão mesmo eu tendo só aparece que eles foram colocados mas não aparecem

Lost my progress

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