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Lisamarie0202 · October 2019

I have done what you told us to do cleared cach etc it didn't work

QueenB · October 2019

Hi @Lisamarie0202, sorry to hear about this!

Do you mind telling me when do you get this error message? When connecting to sync your game, when sending or receiving lives?

Are you able to continue playing where you left off? Also, which device are you playing on, Apple or Android?

No internet connection

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