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It keeps signing in with my wife's Facebook acct, not mine. How do I get back in?

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DonaldM77
DonaldM77 Posts: 2 Newbie
in Support
It keeps using my wife's Facebook account, not mine.  I was on level 3247 or near there on Candy Crush Soda yesterday but now it won't  use my account.   How do I get back to that level with my Facebook account?
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Answers

  • DonaldM77
    DonaldM77 Posts: 2 Newbie
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    When it asks if you want to sign in with Facebook, there should be a picture of your Facebook picture and if it isn't correct, there should be a space to put in the correct Facebook account.
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  • KingChewy
    KingChewy Posts: 13,713 Sweet Legend
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    Hi @DonaldM77 - welcome to our friendly community. I would recommend trying to log out of the browser you are using and then clearing the cache and cookies in the settings of the browser. Then power off your device for at least 10 seconds and then power up and try logging back in.

    Just to confirm you both have a separate email address for your FB account correct? If not that could be the issue as well if it’s shared or the same.
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