What's happening in Soda in May? 🐝🧸
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Lost my progress
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Answers
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Hello @ibaslp2 Hearty Welcome to the Candy Soda section of our friendly King Community
I am sorry to hear about the issue in your game! Please follow this link to restore your level progress https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
You can probably get back your picture too! Please post back and let us know how it went!
** IF you tap on "Type your Comment" box located below, you will be able to write back
Hope everything works out! Have a great rest of the day/evening! -
Hello @serz Hearty Welcome to the Candy Soda section of our friendly King Community
I am sorry to say that the Community supports English language ONLY for everybody to communicate and understand better. Hence, post your comment again in English, if it is pertaining to "Loosing the level progress in your game"!
If it is something else, please post a new question through this link https://community.king.com/en/candy-crush-soda-saga/post/question/support-ccss
Thank you and hope to talk to you soon! Have a great rest of the day/evening! -
Hello @Bhanuchandar Hearty Welcome to the Candy Soda section of our friendly King Community
I am sorry to hear about the issue in your game! Please follow this link to restore your level progress https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
1) If you have already saved your game before through Facebook or Kingdom account, follow the suggestions in "Problems with retrieving Saved game";
2) If you have not saved your game till now, follow the steps in the section part "Didn't save the game, is it too late"! With this step, the "Player Support Team" will be able to retrieve your game progress. Please note that they can restore all those levels with only 2 stars, but cannot give highest scores that you have achieved in the levels!
Hope this made sense and clarifies! Please post back and let us know how it went and also if you need further assistance.
Hope everything works out fine! Have a great weekend ahead!