Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Having Internet connection - (collecting information)!

2

Answers

  • QueenB
    QueenB Posts: 15,450
    Oh, so you have this issue on 2 different games 🤔

    Have you tried reinstalling the game app? I was able to locate your game record so all you need to do once you have deleted the game app and installed it back again, is to connect it to King account using this email address: xxxxxxpman@gmail.com.

    This will allow you to sync your game again and hopefully, the issue will be solved as well. 

    NOTE! Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.

    Let me know how it goes :) 
  • memeh
    memeh Posts: 4

    Level 1

    thank you, I had to uninstall all king games and reinstall but all progress came back and all is working fine 
  • Lisamarie0202
    Lisamarie0202 Posts: 5

    Level 2

    Well mine isn't very disappointed 
  • pis
    pis Posts: 3

    Level 1

    Hi. I have the same problem. If I re install the CC soda app, can I loose the place I am in, 1364. Dont wanna risk that
  • Lisamarie0202
    Lisamarie0202 Posts: 5

    Level 2

    It will go back to your level once you sign back in with Facebook. It connected me back to my level but that's it
  • pis
    pis Posts: 3

    Level 1

    I have a screenshot showing where I am in the game. So if I unistall the Soda app game, isthere anyway I can get help to retrieve my game arter er installing the app if its not working?
  • pis
    pis Posts: 3

    Level 1

    Sooo. I did the reinstallation. And lots 4 levels? Can I get back to where I were?
  • QueenB
    QueenB Posts: 15,450
    Hi @pis, glad to hear the issue has been solved but which level are you supposed to be on and can I have your User ID so I can get Player Support to get you back on track.

    Thanks :) 
  • vegasjojo
    vegasjojo Posts: 2

    Level 1

    I'm on an old windows 8 pc. Everything else works except this one game. Plenty of other games out there that work correctly all the time.
  • CarolinaKong
    CarolinaKong Posts: 2

    Level 1

    Deleted and reinstalled the game.  Still no internet connection and now I've lost my daily streak! Went from 122 days to 3! I'm about to delete the game permanently and will never play again.  Android phone.  Soda is the only game with the problem. 

Hey! Would you like to give us your opinion?