Candy Crush Soda Saga

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Lost my level

I lost my level of my game, I played over 3 years, I was at level 2149 today and continued log in for 113 days, my game app frozen this afternoon. then I try get out and in the game couple times, but it doesn’t work. Now I am back to level one

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Creative_Elsa

Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

firebombmarkus

Hi @Elcaracas36 and welcome to our adorable Community 😊 We use only the English language here so we can provide more help. Please post in English and we will do our best to help you. You can use a translator if necessary. Thank you for your understanding. Have a wonderful day 🤗

Elcaracas36

Hola conmunity king estoy triste me robaron mi celular y perdí mi regalo diario número 99 estoy de vuelta al número 1 no es justo me pueden ayudar plis

firebombmarkus

Hi @Bobomango and welcome to our adorable Community 😊 I am sincerely sorry that this has happened to you. Was your game connected to a King or a Facebook account? If so, please follow the steps on the link below and let me know if they helped you.

https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back

I really hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

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firebombmarkus

Elcaracas36

Hola conmunity king estoy triste me robaron mi celular y perdí mi regalo diario número 99 estoy de vuelta al número 1 no es justo me pueden ayudar plis

firebombmarkus

Creative_Elsa

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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
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🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…