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I have lost all my progress, annd all the gold I bought

Answers

• 

  QueenB Posts: 15,451

  October 2019

  It's a numeric ID, check out this link: https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

  0
• 

  jhobson Posts: 6

  Level 1

  October 2019

  Oh yes found it! It’s 10952264241

  1
• 

  jhobson Posts: 6

  Level 1

  October 2019

  If it helps, this is a screenshot I took in July, since then I’ve passed 1700 
  

  0
• 

  QueenB Posts: 15,451

  October 2019

  Thanks @jhobson👍
  
  So the game wasn't backed up so Player Support has to manually restore it. Do you remember the exact level or should I tell them to restore up to level 1700?

  0
• 

  jhobson Posts: 6

  Level 1

  October 2019

  Level 1700 would be great! I’m so excited, thank you so much for your help 

  1
• 

  QueenB Posts: 15,451

  October 2019

  Done @jhobson 😉

  0
• 

  Emptynester Posts: 6

  Level 2

  October 2019

  Thanks for helping I appreciate it

  1

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